Terms of Service

Terms of Service

Please read these Terms of Service carefully before using this website or the Sisko App. 

The information and services provided to you through this website, related websites (sisko.io; sisko.health – together the “Website”) and the Sisko App (together and separately the “Services”) are provided by Sisko Health Oy (the “Company” or “we/us/our”).

By using the Website or the App, you indicate your consent to these terms of service (the “Terms”) in their entirety and without qualification, apart from what may be required by applicable laws. Any other oral or written agreements between you and the Company relating to the use of the Services are superseded and of no effect. If you do not agree to these Terms, please do not use the Website and delete the App from your device. 

In addition to the Terms, the Privacy Policy (tietosuojaseloste) [link] governs our use of your personal information, including health data, in accordance with the EU’s General Data Protection Regulation. 

1. Services

The Services provide women and other people with vulvas information about the female body, their hormonal cycle and impact of certain underlying conditions, treatments or events on their wellbeing. The aim is to permit you to better understand your body and improve your quality of life. You agree to use the Services only for the intended purpose.

The App collects the data that you enter regarding your health, your hormonal cycle and any other data that the Company scientific team has determined may be relevant to provide you the best possible information and tips about your health and wellbeing. You are under no obligation to provide any information to us, but please note that the analysis and tips we provide depend on the accuracy, amount and completeness of the data you provide to us through the App. You confirm that the information that you provide in the App is correct.

In order to use the App, you need to register an account. The Company reserves the right to deny registration of an account on the App at its discretion and without the need to provide any reasons.

When using the Services, you must observe your contractual obligations with third parties, in particular your internet access provider and the relevant app store operator, if accessing the Services through the App.

We recommend that you regularly update your operating systems and the version of the App on your device. It is also possible that certain activations may be required to make full use of the service. From time to time, the App may automatically download and install updates and upgrades without specifically informing you or requesting your permission. These updates are intended to technically improve the software and Services. You agree that we may implement such updates as part of your use of the Services.

2. Medical advice disclaimer

The Company is not a licensed medical care provider. Neither the Website nor the App are intended to replace professional medical advice or diagnose, treat or manage any illness or medical condition, or serve as a birth control method or contraception. For medical advice, diagnosis and treatment that addresses your specific, individual needs, please always consult a licensed medical care provider. Do not disregard, avoid or delay obtaining health related advice from your licensed medical care provider because of something you may have read, heard or seen on the Website or while using the Services.  The use of the Services is at your own risk. 

The Company cannot give you medical advice, but if you have any complaint, comment or suggestion on the Services, you can reach us by sending an e-mail to [hello@sisko.io]

3. License to use

Subject to your compliance with these Terms, the Company grants you a non-exclusive, non-transferable and revocable license to access, view and use the Services solely for your personal purposes. 

We may collect anonymised information from your use of the Services and use it to improve the Services and for scientific research. By using the Services you grant us permission for this use.

4. Intellectual Property Rights

All content on the Website and the App, such as text, data, graphics, pictures, videos and sound files, are subject to international copyright laws and owned by the Company except where otherwise noted. No such materials may be used except with prior written consent from us.

The use of the Services (including inputting your data) does not give you any title or legal rights or interests in the Services or materials, content or software belonging to us.

The Company respects the intellectual property rights of others. If you believe that your intellectual property rights are being violated and/or that any work belonging to you has been reproduced on the Website or the App without permission, please notify the Company at [hello@sisko.io]. 

5. Accuracy of information

While the Company uses great care to only include accurate and up-to-date information on the Website and in the App, we make no warranties or representations as to its accuracy. Developments in medical research may change the general perception of best practices for health and wellbeing and at no point in time is there absolute certainty about the accuracy of any scientific or other data relating to health or wellbeing outcomes. The Company assumes no liability or responsibility for any errors or omissions in the content of the Website or the Services. 

6. Communications

When you register with the Company and/or the Website, you consent to receive notices, announcements, agreements, disclosures, reports, documents or communications concerning new products or services, or other records or correspondence from the Company. You consent to receive notices electronically by way of transmitting the notice to you by email. You may withdraw this consent by informing us.

7. Liability

The Company is not liable for the information and data you record while using the Services, including its security. Except where and to the extent required by applicable laws, the Company accepts no liability for the failure to store, deletion or damage to the data you record while using the Services.

We give no guarantee that any of our services can be used to achieve a specific aim, or that the information we provide is accurate or complete. Any health-related recommendations we may provide through the Services are general in nature. We give references to published research and other sources, so that you can find out more and evaluate the information for yourself. In case of doubt, please discuss the matter with a licensed medical care provider.

You use the Services at your own risk, including when following advice and tips we may have given.

Any liability in respect of contractual or other claims arising from your use of the Services extends only to 

(a) damage arising from death or personal injury caused intentionally or by negligence; and

(b) damage caused by fraudulent misrepresentation or concealment

by us or our employees, agents or legal representatives.

We aim to provide you with uninterrupted Services, but we cannot guarantee this and will not be liable for reasonable disruptions arising from technical problems or issues. The Company will also not be responsible for any performance or service problems, including breaches in data security, caused by a third party service provider. Any such problems are governed exclusively by your agreement with such service provider.

You are only entitled to a right of set-off if you have legally established a counterclaim against us, or we do not dispute such counterclaim. A right of retention arises only if and insofar as the counterclaim is based on the same contractual relationship.

8. Indemnification

You agree to indemnify and hold the Company and each of its directors, employees, agents and representatives harmless from any and all liability, claims, damages and expenses, arising out of or relating to (i) your breach of these Terms, (ii) any violation by you of law or the rights of any third party, (iii) any materials, information, works and/or other content of whatever nature or media that you post or share on or through the Website or the App, (iv) your use of the Services, and (v) your conduct in connection with the Services or with other users of the Services. The Company reserves the right to assume the exclusive defence of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide the Company with such cooperation as is reasonably requested by the Company.

9. Holders of rights and third party beneficiaries

The provisions of these Terms are for the benefit of the Company, its agents, employees, subcontractors and third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.

10. Assignment

We are entitled to assign or transfer the rights and obligations arising under these Terms to a third party. In that case we will inform you in writing and you are entitled to terminate the contractual arrangement between us by giving us notice in writing within 14 (fourteen) days of having been informed of our proposed transfer or assignment.

11. Termination

You may terminate the contractual relationship with us by stopping using the Services and deleting the App from your device(s). If you have agreed to a paid version of the Services, you may terminate the Services by giving us notice before the end of the term. We will notify you before the initially agreed term expires. If you do not give us notice, the paid Services renew automatically indefinitely, always for a period equal to the initial term.

We may also terminate the contractual relationship at our discretion and upon notice, subject to the following:

For the Services where you have paid for an agreed period, we may only terminate the Services during that period if you materially breach these Terms.

In case we terminate the relationship at the end of an agreed period, or where you have not paid for the Services but have provided your data through the App, we must give you at least 24 hours notice of our intention to terminate, in order to provide you with an opportunity to copy the personal data you may have stored on the App.

12. Complaints and disputes

These Terms are governed by the laws of England and Wales.

Disputes arising under these Terms are to be heard by the courts in our place of business, Helsinki, Finland, except where (a) another court has jurisdiction under mandatory law; or (b) we choose at our discretion to sue you before the court of your place of domicile. 

As the Company is based in Finland, you may have some rights under the Consumer Protection Act (Kuluttajansuojalaki) and can contact the Consumer Disputes Board (Kuluttajariitalautakunta) if you have a complaint against us.

13. Other provisions

If individual provisions of these Terms are or become invalid or unenforceable, the validity of the remaining provisions is not affected. Any invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective of the invalid or unenforceable provision. Where this is not possible, the invalid or unenforceable provision is severed from the Terms. 

We try our best to achieve accuracy in translating our materials, but we may not always fully succeed. Where several language versions of these Terms exist, the English version governs in case of conflict or ambiguity.

14. Updating

We will always ask for your consent to material changes to these Terms if they affect any Services for which you have paid a fee. Material changes are changes to the type and scope of the contractually agreed paid Services, or the duration and termination of the contract. However, this does not prevent us from improving the Services by adding new features or services or removing ones that are not functioning as intended. We may also at any point move previously freely available Services to behind a paywall.

We may make non-material amendments to these Terms at any time. We may implement non-material changes without notice or stating further reasons. You are bound by any such non-material changes and should therefore periodically visit this page to review the then current Terms.

14 October 2022